Search frequently asked questions
Embark, flights & debark
What time is check-in?
Your check-in time will be indicated clearly for you on your cruise ticket, which you can expect to receive approximately 21 days prior to your cruise departure. We kindly request you arrive within your allocated time period to ensure we are able to operate a smooth and timely embarkation for all guests joining the vessel.
What are the flight timings on your Fly-Cruises?
What facilities are available at my departure port?
What's the procedure for disembarking the ship at the end of my cruise?
What time should I expect to disembark?
Are flights included within the price of a Fly-Cruise?
What transport is available to get to the port or airport?
TransfersWhen booking one of our fly-cruise programme, with flights booked with Fred. Olsen, include connecting transfers to/from the ships, everything is arranged for you, making your journey easy. Please note that you can also book cruise only, where you book your own flights with the times and airport that suit you best. You will then need to arrange your own transfers to/from the ship, as well as your flights. As always, the choice is yours. We recommend Eavesway Cruiselink, which is a great way to travel to and from your next Fred. Olsen cruise* from Southampton, Dover or Newcastle. As the official UK coach travel provider to Fred. Olsen, you can be confident of an efficient and punctual service, making getting to and from the port as relaxing and stress-free as possible.
Which items am I prohibited from bringing on board?
To ensure a safe, secure and enjoyable environment for our guests and crew, please be advised that the certain items are not permitted on board. To avoid items being confiscated at embarkation or on board the vessel, please ensure you are not in possession of any of the following prohibited items: