Health & Safety

What security checks will there be when embarking?
The safety of our guests is our highest priority and a security check, in line with the Department for Transport’s regulations, will be carried out.
Is there a safety drill on board?
Once on board, we kindly request that all guests attend a safety procedure demonstration (also known as a muster drill). This simply requires guests to gather in their allocated meeting point which will be detailed on your guest cabin card. Once at your meeting point, you are required to log your name with the member of staff, and listen to the demonstration and safety instructions.
How do I get off the ship if we're at anchor?
Disembarking when your ship's at anchor is a very different experience to when it's docked portside. Getting ashore in this instance often involves the use of the ship's tender, which is accessed via the steps of a secure gangway.
Is there any health advice I need to be aware of?
This is dependent on your chosen cruise holiday itinerary and the ports of call included on the cruise. If there is a mandatory requirement, you will be advised at time you make your cruise booking and/or it will be detailed on your confirmation invoice. However, due to ever-changing health regulations, we suggest that you contact your local GP approximately 12 weeks prior to departure for the most up-to-date information.General travel advice is also available at www.gov.uk/browse/abroad & https://www.gov.uk/foreign-travel-advice In some countries, general standards of hygiene, care and safety may differ from those in the UK, so when going ashore common sense is the watchword, especially when choosing drinks or sampling local cuisine.
Coronavirus - your questions answered
We all find ourselves in unprecedented times with the global outbreak of the COVID-19 coronavirus. We have been receiving questions from our guests about how this might affect them. Here are the answers to some frequently asked questions.