Covid protocols on board

How will any on board procedures impact on the dining during my cruise?
Guests will be allocated tables in our main dining rooms as usual, with each table to include up to a maximum of six guests. This will become your 'social bubble’.
Does this mean that I can only eat with members of my bubble each evening?
You do not have to dine as your full social bubble for all meals, as long as you are not dining with anyone outside of your bubble.
You have previously mentioned a flexible dining option on your new ships – will this still be available?
While there are restrictions in place, we will only be offering fixed dining in our main dining rooms each evening, at set dining times.
I am a solo traveller, will I have an opportunity to meet my ‘social bubble’ before dinner on the first night?
We know that meeting new people is a big part of the cruise experience, which is why we have created our social bubbles.
Will you still be offering a buffet option outside of the fixed dining times?
Our buffet restaurants will remain open across the fleet. All buffet dishes will be served by our crew.
Will you still be offering entertainment on board, including in your theatres?
To ensure that as many of our guests who wish to join our entertainment can do so, we will be adding additional performances to our schedule, including matinee performances, when required.
Will there be restrictions to activities and leisure on board?
We anticipate being able to open all of our onboard facilities, including our pools, gyms, spas and shops, in line with government guidelines for similar facilities ashore.
Will you still be offering dance hosts for those wanting to have a dance in the evenings?
While we have our bubble system in place there will not be dance hosts available for any daytime or evening entertainment. 
Will you be operating any Little Skippers clubs for children aboard your ships this summer?
We will not be operating any Little Skippers clubs aboard our sailings this year.
Will you have improved air handling and filtration systems aboard your ships when you resume sailing?
When we set sail again this summer, we will do so with new UV light treatment systems as part of our air handling system, which are specifically designed to inactivate viruses and improve overall air quality aboard our ships.
Will I be able to leave the ship in port if I have not booked a shore excursion?
We are pleased to announce that guests can explore ashore independently, without the need to join an organised shore excursion, in the destinations that allow us to do so.
What measures will be taken to keep guests and crew safe on board for guests returning from independent explorations ashore?
All guests who venture ashore will be required to follow any restrictions in that port of call, which will be communicated to guests before we arrive in the destination.
Will there be any destinations where you won’t allow guests to go ashore independently?
We will offer independent explorations in as many destinations as we can.
I understand that the situation in a destination may change at short notice. How will I know if I will not be able to go ashore independently in any of the destinations?
We will be closely monitoring infection rates in each destination using the European Centre for Disease Prevention and Control information hub.
Why are you making these changes now?
We have been following requirements set out by the UK government and our industry body CLIA, which previously stated that guests were only be able to disembark in a port of call as part of an organised shore excursion.
Will you still be offering shore excursions in the ports of call?
We know that many guests prefer to explore as part of an organised excursion. Of course, we will continue to offer a selection of bookable shore excursions for all of our sailings.
When will I be able to pre-book my shore tours?
We will send you a Journey guide with all of the available shore excursions prior to your cruise setting sail, and you will be able to book these in advance of your cruise.
Will the itinerary for my cruise change if there is an outbreak at one of the destinations?
We will send you a Journey Guide with all of the available shore excursions prior to your cruise setting sail, and you will be able to book these in advance of your cruise.
Will I be able to buy duty free products on the British Isles sailings?
We will not be operating a duty free service on any of our sailings around the British Isles.
I am a solo traveller – what will my on board experience look like if I do not have a ‘bubble’ to travel with?
All guests who are travelling alone will be allocated a ‘social bubble’ who they can choose to dine with for any or all of their meals.
What additional facilities will there be available in my cabin?
All cabins aboard our fleet include tea and coffee making facilities, as well as in-cabin entertainment with television programmes, films and music on the TVs.
Will there be Future Cruise Sales reps on board?
Yes, we will have Future Cruise Sales aboard both Borealis and Bolette this summer, who will be able to help you with any future travel plans you are looking to make with us.