Covid protocols on board

You have previously mentioned a flexible dining option on your new ships – will this still be available?
We are working to introduce a flexible dining option later in the year, and will provide more information on this as soon as we can.
Are there restrictions to activities and leisure facilities on board?
All of our onboard facilities, including our pools, gyms, spas and shops, are open and available for use during your cruise.
Will you still be offering dance hosts for those wanting to have a dance in the evenings?
Dance hosts will be on hand to twirl you round the dance floor, to to ensure you're having a fabulous evening on board!
Do you have improved air handling and filtration systems aboard your ships?
Prior to our return to sailing, we installed new UV light treatment systems as part of our air handling system, which are specifically designed to inactivate viruses and improve overall air quality aboard our ships.
When will I be able to pre-book my shore tours?
We will send you a Journey Guide with all of the available shore excursions prior to your cruise setting sail, and you will be able to book these in advance of your cruise. This will include the latest guidance and protocols for each destination that you are due to visit.
What additional facilities will there be available in my cabin?
All cabins aboard our fleet include tea and coffee making facilities, as well as in-cabin entertainment with television programmes, films and music on the TVs. 
If everyone has been vaccinated, will I still need to wear a face mask while on board?
Based on the current Government guidelines for the cruise industry, we are pleased to announce guests are no longer required to wear a mask while on board (unless you choose to do so). 
Will you be operating a ‘track and trace’ system or similar aboard your ships?
All guests will be provided with a ‘TraceSafe’ wearable tracing device at check-in.
Will you be sailing with a reduced capacity aboard your ships?
Yes, our ships are sailing at a reduced capacity to allow our guests plenty of space to socially distance during their time on board with us
Will there be any venues open for dancing?
Guests who enjoy a dance will be able to do so in areas where we have plenty of space for a dance floor.
What will happen if I contract Covid-19 while I am on board?
If you test positive for Covid-19 during your cruise with us, we will provide you with a new cabin (this will always be a balcony cabin where possible) where you will be able to rest comfortably, safe in the knowledge that our medical team will be on hand to support you.
What will happen if I am identified as a close contact during my cruise?
If you are identified as a close contact of someone who has tested positive for Covid-19 during your cruise, we will ask you to complete a PCR test. 
Why are the requirements for close contacts different on the ship different to the requirements ashore?
Prior to our return to sailing, we worked very closely with the UK Government and our industry body CLIA on a framework of on-board protocols. A
Will I need to test during my cruise?
You will only need to test during your cruise if it is required by one of the destinations. Any tests that need to be completed during your cruise will be provided by us on board.
I understand that some services may be reduced on board if some crew members need to isolate. How will reduced services impact my cruise?
We will always do our best to operate as many of our on board facilities as possible, as we know that these services play a big part in your cruise holiday with us. 
What will happen if my partner/cabin companion tests positive, but I don’t?
If the person you are travelling with tests positive but you test negative, you will have two options:
Do you have improved air handling and filtration systems aboard your ships?
Prior to our return to sailing, we installed new UV light treatment systems as part of our air handling system, which are specifically designed to inactivate viruses and improve overall air quality aboard our ships.
Are you still operating social bubbles on board?
We are no longer operating social bubbles on board, meaning you will be able to enjoy all of our on board facilities with any other guests during your cruise.