What is The Satisfaction Guarantee?
If you favour a welcoming, ‘home-from-home’ atmosphere, friendly, smiling staff and like-minded fellow guests with whom you can share a good story or two, you’ll likely find Fred. Olsen to your taste. You don’t have to take our word for it though: we’re so confident that you’ll like cruising with us that we offer our Satisfaction Guarantee as standard.
Simply book more than 12 weeks in advance on cruises of five nights or more and if you find that it’s not for you within a couple of days of sailing, just let us know and we promise to arrange and pay for your flight back to the UK from the next port and repay the cost of your cruise. So your relaxation starts the moment you choose Fred. Olsen.
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