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Pre-Cruise Information

Black Watch in Bonaire

We hope you enjoy this exciting countdown period to your Fred. Olsen cruise. Whether your embarkation is just around the corner, or you have a few months or years to wait; we hope the below information and quick links around our website are useful.

You should find all the information you need in preparation for your cruise, but if you do have any questions or queries please don’t hesitate to contact your Travel Agent or – if you’ve booked directly with us – get in touch with our friendly Guest Services Team on 0800 0355 145 (Mon to Fri: 8.30am - 6pm, Sat: 9am - 5pm).

Shore Tours

Approximately six to eight weeks before departure we will send you a copy of our prebookable Shore Tour guide, which will describe the excursions available to you in each port of call. If you’ve booked your cruise inside eight weeks before departure, all available pre-bookable tours will be available to view on the My Cruises section on our website. 

Your Ticket 

After filling out your Guest Information Form, organising all of your extras and booking your Shore Tours we’re sure you’ll be eager to get your hands on your cruise tickets, ready for departure day. Tickets will be sent by email two to three weeks before departure via your Travel Agent, or straight to your inbox if you booked direct with us. Personalised luggage labels will also be dispatched 14 days before departure and delivered directly to your home address. Please allow for up to five working days for delivery.