Dover Cruise Port

Balmoral cruising from Dover

Dover's iconic White Cliffs have been a hive of seafaring activity for thousands of years. Today excellent road and high speed rail connections make the town easily accessible from across the UK. Dover Cruise Terminal has fast and efficient check-in desks, a spacious departure area with plenty of seating and a café-bar to ensure an enjoyable pre-cruise experience.

We know that many of our guests will have questions about our Covid protocols at Liverpool Cruise Port, so we've compiled the below handy FAQ's:

Yes, please head to Cruise Terminal One at the Port of Dover (CT17 9DQ). We will send you more details on the check-in procedure in the weeks leading up to your cruise. This will include an allocated check-in time, so that we can ensure there is plenty of space for social distancing when you arrive. Please only arrive at the specified time, as you will not be able to wait in the terminal if you are early.

Don’t worry if you are running a little late for your window, we just ask that you don’t arrive early. As long as you arrive no later than 15.45 you will still be able to check-in if you are delayed on your journey.

Please arrive at your allocated check-in time, following signs for the cruise terminal.

Upon arrival at your allocated check-in time, you will be directed to our testing centre where everyone in your car will be asked to complete a Covid-19 lateral flow test whilst remaining within your car. You will then be directed to a holding lane whilst your test results are being processed.

Following confirmation of negative test results, you will be directed to drive to Cruise Terminal Two where our staff will direct you to where to park your car.

Your luggage will be collected at this point and delivered straight to your cabin.

From here there is a short walk to the check-in area in Cruise Terminal Two.

You will still need to arrive at your allotted time, even if you are not leaving a vehicle at the port. Upon arrival, please head to Cruise Terminal One where you will be directed to the drop off area. Please do not arrive any earlier than your allocated check-in time. Here you will be greeted by a member of our team and directed into the testing centre where you will be asked to take a Covid-19 lateral flow test and await the test results.

Following confirmation of a negative test result, you will be transferred the short distance to Cruise Terminal Two for check-in. Your luggage will be collected from you at Cruise Terminal One and delivered straight to your cabin.

For those guests that are not arriving in their own car, we are pleased to offer a complimentary shuttle bus between Dover Pier and Cruise Terminal One. The shuttle bus will depart five minutes before each allocated check-in time. If you arrive early, not in your own car, please ask to be dropped off at Dover Pier. Here you will find somewhere to get a bite to eat or a drink while you wait for your allocated shuttle bus departure time.

If you are travelling with others who have been given a different arrival time to yourself, we kindly ask that those with the later window to please make use of nearby facilities until your scheduled time, or alternatively you can arrive together at 15.45.

Your luggage will be available for you to collect from the terminal at the end of your cruise.

If you are travelling to Dover by car and wish to use SatNav, please use the following post code:
Dover cruise terminal: CT17 9DQ

From M25 Clockwise

- Exit the M25 at Junction 3 (sign posted Maidstone, Channel Tunnel, Dover & M20).

- Join the M20 and continue for approximately 50 miles until Junction 13, where the motorway merges into the A20.

- Continue on the A20 for approximately 9 miles into Dover.

From M25 Anticlockwise

- Exit the M25 at Junction 5 (signed Maidstone, Channel Tunnel, Dover, M26 (M20).

- Join the M26 and then join the M20 at Junction 3.

- Continue on the M20 for approximately 40 miles until Junction 13, where the motorway merges into the A20.

- Continue on the A20 for approximately 9 miles into Dover.

From the M20/A20 you will be able to see your cruise ship alongside the terminal as you approach Dover. The terminal will be clearly sign posted from the A20 and is only some 100m off the roundabout exit.

If you are approaching from the M2/A2 direction then just follow the signs for the Dover Western Docks (please do not enter the Eastern Docks) along the A20 dual carriageway until you pick up the signs for the cruise terminal.

Should you require car parking at your departure port, please see the following information:

CPS - Cruise and Passenger Services
Contact 0345 071 3939 | for prices and to book.
When booking your parking please have the following information to hand:

  • Registration number
  • Vehicle make and model
  • Plus any required assistance which may need to be noted

If you have booked and pre-paid car parking with CPS, you will be advised at the time of booking what documentation will be sent and required to present on arrival at the port. 

If you have booked a cruise that includes complimentary car parking, you're still required to book a car parking space. Fred. Olsen will issue a complimentary voucher 2 to 3 weeks before sailing and this will be posted directly, or via your travel agent.This complimentary voucher must be presented to car park staff upon arrival. Regrettably, if guests forget this voucher they will be required to pay the full ‘on the day’ rate, which cannot be reimbursed by Fred. Olsen.

High speed trains operate between London and Dover Priory station with a journey time of just over an hour. The Western Docks is easily accessible via taxi, or a 25-minute walk.

Company: Dover Heritage Taxis
Tel No: 01304 201915 / 01304 204420

We are pleased to offer a range of services, designed to make joining your cruise ship easier and more convenient. Eavesway Coach Travel will operate the following routes to and from Dover:

  • North West
  • Yorkshire
  • North Wales

To book, simply call Eavesway Cruiselink on 01942 727985 (Option 1) or email at

View our Eavesway Coaches information and prices