Search frequently asked questions
What is your procedure for tipping on board?
Gratuities for our dedicated service team are not included in the cost of your holiday. While tipping is entirely at your discretion, we pride ourselves on the service offered to our guests, and are confident that you’ll wish to reward staff on board for the attention you receive.
Typically, gratuities are charged at £5.00 per person, per day for guests aged 12 and over. This amount is split equally between your stewardess and restaurant waiter, and will be automatically added to your on board account. While very much appreciated, these gratuities are voluntary, and therefore can be adjusted or removed completely at Guest Services on board the ship if you wish.
For your convenience, you can also pay gratuities before your cruise. We'll check with you at the time of booking if you’d like to pay prior to your cruise.
Pre-payment can be made anytime up to 5 days before departure by simply calling our Guest Services team on 0800 0355 145 or e-mail firstname.lastname@example.org
Our Guest Services team are available 8.30am to 6pm Monday to Friday, and 9am to 5pm on Saturday.
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