Search frequently asked questions

How do I make a complaint?

The teams at Fred. Olsen's Head Office are currently working from home, so we are unable to process any post you may of sent us. We're sorry for this inconvenience.
Please send all correspondence to customer.relations@fredolsen.co.uk.

Please allow up to 28 days for a full response from our Customer Relations team, in line with ABTA guidelines.

Did this answer your question?

Yes No

Please help us understand how this page could be more helpful:

Submit

Thank you for your feedback