Do your ships have cabins adapted for wheelchair users?

All of our cruise ships feature cabins specially adapted for wheelchair use.

2025:

Should you wish to bring a wheelchair, scooter or rollator on board your cruise, please let us know in advance, so that a space can be allocated on board. All wheelchairs, scooters or rollators must be stored by yourselves in your cabin.

Please also ensure that you have fully completed our Mobility Questionnaire.

In accordance with safety requirements, the number of guests using wheelchairs on board is strictly as follows:

Balmoral: 37 (of which 8 can be scooters)
Bolette & Borealis - 50 in total (of which 10 can be scooters)

There is no limit on the number of rollators which can be used on our cruise ships, but we do still require you to let us know you will be bringing one please, so that we can advise our on board teams for health and safety reasons.

Only those cabins indicated as adapted for wheelchair use have private facilities for wheelchair users.

2026:

To ensure that our less mobile guests have a safe and comfortable cruise with us, anyone who requires the use of a wheelchair or mobility scooter will need to book an accessible cabin. This enables us to cater for all of your needs and equipment. In addition, it ensures that – in the unlikely event of an emergency - we can easily locate and support you, and all guests with mobility limitations.

Find out more information on our Mobility Policy