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Call us on +441473746175
  • Opening Hours:
Mon-Fri 08:30am - 06:00pm
Saturday 09:00am - 05:00pm
Sunday 10:00am - 04:00pm

Embark, flights & debark

What facilities are available at my departure port?
Just like airports, the facilities between UK cruise departure ports does differ.
What's the procedure for disembarking the ship at the end of my cruise?
We do our utmost to ensure the end of your cruise is a smooth as possible, allowing you to return home relaxed and ready to share your cruise experience with friends and loved ones.
What time should I expect to disembark?
During your cruise you will be advised of return and disembarkation times by the on board team. Full details of timings will also be printed in The Daily Times.
Which items am I prohibited from bringing on board?
To ensure a safe, secure and enjoyable environment for our guests and crew, please be advised that the certain items are not permitted on board. To avoid items being confiscated at embarkation or on board the vessel, please ensure you are not in possession of any of the following prohibited items:
Do you offer door-to-door transfers?
For door-to-door transfers at all of our UK departure ports, please contact CMAC.
What transport is available to get to the port or airport?
We recommend Eavesway Cruiselink, which is a great way to travel to and from your next Fred. Olsen cruise* from Southampton. As the official UK coach travel provider to Fred. Olsen, you can be confident of an efficient and punctual service, making getting to and from the port as relaxing and stress-free as possible.