What time is my check-in?

To help make embarkation as smooth and relaxed as possible, check‑in times are carefully staggered. We’re now introducing fewer check‑in slots, each lasting one hour, allowing for a steadier flow through the terminal and a more enjoyable start to your holiday. This is already available for Balmoral and Borealis, with Bolette following from 28 April.

For our Diamond Elite and Suite Dreams guests, a dedicated check‑in is available at our UK departure ports. You can find full details by viewing your check‑in time below.

There will be no changes to luggage label colours or our disembarkation process at the end of your cruise.

On arrival at the port you will be directed to the luggage drop-off area where porters will be on hand to take your luggage from you. We kindly request that all luggage is labelled and that you carry dress and suit carriers as hand luggage, as these may get damaged when passing through the security scanners. Once the porters have taken your luggage, it will next appear in your cabin.

At check-in you will need to produce both your ticket and passport, so please ensure you have both close at hand. Once checked in, you will be issued with your ship’s pass and you can relax in the cruise terminal lounge until called to board.