Now's the time to try Fred. Olsen with our Enjoyment Promise

Cruise with real confidence with Fred. Olsen's Enjoyment Promise.**

We’re so confident that you’ll enjoy the whole Fred. Olsen experience that if within a couple of days of sailing you find it’s not for you, let us know and we’ll arrange for a flight back to the UK from the next port and give you your money back. So your relaxation starts the moment you choose Fred. Olsen. (Please ensure you read the terms and conditions below before booking).

Fred. Olsen's Enjoyment Promise

With our Enjoyment Promise, there’s even more reason to try Fred. – or, if you’re one of our many returning guests, this is a great time to recommend Fred. Olsen cruising to friends.

Listen to our radio advert featuring our Chairman, Fred. Olsen Junior, explaining his Enjoyment Promise.


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For more information, or to book, call us on 0800 0355 130 562-546-4800

Terms and Conditions:

**Enjoyment Promise excludes Party Nights and cruises of 4 nights or less. The Promise only applies to bookings made for departures more than 12 weeks ahead. The Enjoyment Promise only applies to passengers who have contracted with FOCL and excludes cruises on vessels operated by FOCL but booked through 3rd Party operators. Should you wish to invoke the Enjoyment Promise, you will need to inform Guest Relations within 48 hours of sailing. For guests travelling on back-to-back cruises, the Enjoyment Promise is valid for the first 48 hours of the first sailing only and cannot be invoked on the commencement of the adjoining sailings. FOCL will arrange and pay for a flight and/or transport back to the UK. FOCL will refund the cruise cost only but will not refund other costs. 

0800 0355 130

You can call us 7 days a week,
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Our opening hours

Mon-Fri: 08:00 - 20:00 Sat: 09:00 - 17:00 Sun: 10:00 - 16:00

0800 0355 130
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Call us 7 days a week, we'd love to hear from you

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