Cruise reviews 

Read real cruise reviews from Fred. Olsen passengers - independently supplied by Feefo.

(Average 4.5 stars out of 5 from 5258 reviews)
Date
Score
Comment
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Service: The service was very efficient pleasant and good humored and the appearance of your on board staff was always impressive. We would and have already recommended the cruise to friends and would seriously consider another one from Rosythe which is close to home . It would appear the most cruise operators think that everyone should live in the so called" home counties". I have already reported that we appeared to have been overcharged by booking through Barrhead Travel by about £250 even after their loyalty bonus of £50. The only disappointment on the cruise was the guide at St Petersburgh she should never be employed again (Bus 12)
Product: For the reasons already given, we could not fault our on board experience also leaving from a port so near home at our age.
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Service: The holiday was enjoyable and places visited were interesting. Sadly, at this moment I am not sure if I shall be able to go on another cruise. Sleeping was poor in the first cabin,(and I must have good quality sleep) and I picked up a virus which I am still trying to shake off. Hopefully I shall feel differently soon All the best EMP
Product: A very enjoyable holiday and interesting visits at ports of call. Sadly I have picked up a virus on board the ship and I am still not able to shift it. Whether I shall take another cruise I don't know - I should like to , I shall have to wait and see. |Many thanks EMP
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Service: Yes highly recommended although I am a single traveler and don't understand why the single rates have to be so expensive - it restricts our choice of holiday!
Product: Locations superb although we didn't make Oporto and went to Cherbourg instead
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Service: Our second time cruising and we had a fantastic time. Weather caused us to miss one of the scheduled ports of call, the alternative wasn't great. And we were late into another couple of ports again due to weather and to a passenger taking ill. However the service provided by the all the staff on board is second to none. I really believe Fred Olsen employs the nicest most hardworking people who do everything to ensure that your holiday is as enjoyable as it can be. We thoroughly enjoyed our holiday and the visits to the various ports as they were all places we had never been before. In fact we enjoyed it so much we're booked to go with Fred Olsen again next year!
Product: It was really enjoyable, the only negative (and it's a very small one) is that we choose a cruise from Rosyth and felt the number of consecutive days at sea was quite long for us. No other negatives.
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Service: given that the cruise coincided with Storm Brian, the Captain made the correct decision to travel to Honfleur in France and shelter there overnight. Although this altered the itinerary somewhat i.e. we did not stop in Gibraltar or Almeria we still think that the captain made the correct decision and this did not affect our enjoyment of the cruise.
Product: Original itinerary was what we wanted however weather circumstances prevailed and Seville was beyond our expectations.
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Service: Would use Fred again for our next cruise
Product: We enjoyed the enjoyed the entertainment on board
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Service: Administration well below my expected standards.
Product: Good and interesting venues
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Service: Food variable, activities limited & no dedicated meeting/lecture area.
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Service: If you are going to offer 'All inclusive' then it should be across the board and not only in relation to selected drinks or venues. To fiddly to work out.
Product: My wife and I were going on a Garden Cruise and unfortunately we missed out on the best garden, namely the one in Gran Canaria. We would have been happier to have missed out on going to Agadir instead.
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Service: Friendly and cater to their core customers
Product: Best cruise I've taken lately visiting the canaries and Morocco was a must
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