Privacy & Cookies Policy

Fred. Olsen Cruise Lines (FOCL) recognises the importance of protecting your privacy. Please be assured that we follow a strict policy of not selling or trading any personal or sensitive information about our customers or prospective customers to any company, organisation or person outside of the Fred. Olsen Group or our associated companies.

1.PERSONAL DATA AND DATA PROTECTION

In order to facilitate the services available on this site we need to collect certain personal details ("the Data"). The Data is stored using appropriate safeguards to ensure security, integrity and privacy.

By entering your data in this site you will be deemed to have given us your permission to store the Data.

You are able to delete the Data from the site at any time by writing to us at:

Marketing Department
Fred. Olsen Cruise Lines
Fred. Olsen House
White House Road
Ipswich
Suffolk,
IP1 5LL

Email: marketing@fredolsen.co.uk
Or call the marketing department on 01473 292200.

Personal details will be held by FOCL as data to enable FOCL to fulfil the contract to supply your cruise holiday. This may involve passing these details on to third parties. Personal details supplied to FOCL may also be used for marketing purposes. Marketing communications from FOCL will allow you the opportunity to opt out of further communications. FOCL will not disclose your personal details to third parties for marketing purposes without your express permission.

2. OPT-IN CLAUSE

From time to time Fred. Olsen Cruise Lines, Fred. Olsen Group or our associated companies may wish to keep you up-to-date with our products, services and developments. If you do want to receive these communications, you can opt-in by ensuring the appropriate checkbox is checked when providing us with your information.

3. TECHNICAL DATA

We may collect technical data about the type of Internet browser and computer operating system that you use. This information does not identify you as an individual and is used only for tracking of site use.

We might also place a "cookie" on your hard drive that will help us to identify you when you return to the site and allow us to tailor content to your personal preferences. If you do not wish to use "cookies" you may disable this option in your Internet browser settings. "cookies" can be removed from your computer.

4. COOKIES

Fred. Olsen Cruise Lines may set and access first-party cookies on your computer. Some of these cookies are integral to the services provided by the website to you. These cookies, that may be placed on your computer, are detailed in Schedule 1 to this Policy. The website also uses the third-party cookies detailed in Schedule 2 to this Policy for the purposes described therein.

Most Internet browsers allow some control of most cookies through the browser settings. By default, your browser will accept cookies, however this can be altered. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, please visit www.aboutcookies.org or www.allaboutcookies.org. Please remember that disabling cookies may prevent you from using the full range of services available on the website. You may delete cookies, however you may lose any information that enables you to access the website more quickly.

Schedule 1: List of First Party Cookies

Schedule 2: List of Third Party Cookies

0800 0355 130

You can call us 7 days a week,
we'd love to hear from you.

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Our opening hours

Mon-Fri: 08:00 - 20:00 Sat: 09:00 - 17:00 Sun: 10:00 - 16:00

0800 0355 130
Call us 7 days a week, we'd love to hear from you

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