Contact us

Contact one of our departments

Calls are charged at local rate.

Department24hr Recorded Information Line
Tel+44 (0) 1473 746 167

We recommend you call our 24hr information line the day prior to sailing to ensure there are no delays to check-in or sailing details.


Department General Enquiries
Tel+44 (0) 1473 292200
E-mail addressinternet@fredolsen.co.uk
Head Office Postal AddressFred. Olsen House, White House Road, Ipswich, Suffolk, IP1 5LL

DepartmentReservations 
Tel+44 (0) 1473 742 424
Opening hours08.00 - 20.00 Monday to Friday
09.00 - 17.00 Saturday    10.00 - 16.00 Sunday
E-mail addressres.services@fredolsen.co.uk

DepartmentGuest Services
Tel0800 0355 145
Opening hours08.30 - 18.00 Monday to Friday
09.00 - 17.00 Saturday
E-mail addressguest.services@fredolsen.co.uk

DepartmentShore Tours
Tel+44 (0) 1473 746163
Opening hours09:00 - 17:00 Monday to Friday
E-mail addressshore.tours@fredolsen.co.uk

Department Customer Relations
E-mail addresscustomer.relations@fredolsen.co.uk

Department International Sales
Tel+44 (0) 1473 292200
E-mail addressinternational.sales@fredolsen.co.uk

DepartmentMarketing
Tel+44 (0) 1473 292200
E-mail addressmarketing@fredolsen.co.uk

DepartmentOceans
TelOceans Priority Lines: +44 (0) 1473 746160
E-mail addressoceans@fredolsen.co.uk

DepartmentOffice Based Jobs
Tel+44 (0) 1473 243590
E-mail addresshr@fredolsen.co.uk
Job Listingswww.careers.fredolsen.co.uk 
DepartmentMarine Personnel, Shipside Jobs
e-mail addressmarinehr.enquiries@fredolsen.co.uk

DepartmentPress & Public Relations
Tel+44 (0) 1473 292200/ 292233
Opening hours09:00 - 17:00 Monday to Friday
Out-of-hours enquiries +44 (0) 7917 323238
E-mail addressmedia@fredolsen.co.uk

DepartmentSales (Travel Agents only)
Tel+44 (0) 1473 746164
E-mail addresscruise.sales@fredolsen.co.uk


Contacting our ships
If you need to contact any of our ships then please call: 0800 028 5089

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0800 0355 130

You can call us 7 days a week,
we'd love to hear from you.

Calls are charged at local rate

Our opening hours

Mon-Fri: 08:00 - 20:00 Sat: 09:00 - 17:00 Sun: 10:00 - 16:00

0800 0355 130
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Call us 7 days a week, we'd love to hear from you

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