Departments
- Department
- 24hr Information Line
- Tel
- +44 (0) 1473 746167
- We strongly recommend you call our 24hr information line the day prior to sailing to ensure there are no delays to check-in or sailing details. Please note this is a recorded message.
- Department
- Reservations
- Tel
- +44 (0) 1473 742424
- Fax
- +44 (0) 1473 292410
- E-mail address
- internet@fredolsen.co.uk
- Postal address
-
Fred. Olsen House, White House Road,
Ipswich, Suffolk, IP1 5LL - Representative
- Manager - Kim Wright
- Assistant Manager - Kelly Mayhew
- Opening Hours
-
0830 - 1800 Monday to Friday
0900 - 1700 Saturday* *Please note there is no representative available on Saturdays for on-line bookings
- Department
- Administration
- Tel
- +44 (0) 1473 292444
- Fax
- +44 (0) 1473 292345
- E-mail address
- admin.enquiries@fredolsen.co.uk
- Postal address
-
Fred. Olsen House, White House Road,
Ipswich, Suffolk, IP1 5LL
- Department
- Customer Relations
- Fax
- +44 (0) 1473 292217
- E-mail address
- customer.services@fredolsen.co.uk
- Postal address
-
Fred. Olsen House, White House Road,
Ipswich, Suffolk, IP1 5LL
- Department
- General Enquiries
- Tel
- +44 (0) 1473 292200
- Fax
- +44 (0) 1473 292201
- E-mail address
- internet@fredolsen.co.uk
- Postal address
-
Fred. Olsen House, White House Road,
Ipswich, Suffolk, IP1 5LL
- Department
- International Sales
- Tel
- +44 (0) 1473 292244
- +44 (0) 1473 292347
- +44 (0) 1473 292394
- Fax
- +44 (0) 1473 292206
- E-mail address
- international.sales@fredolsen.co.uk
- Representative
-
International Sales Manager - Kate Wooldridge
International Sales Executive (maternity cover) - Holly Goddard
International Reservations Consultant (maternity cover) - Leanne Jones
- Department
- Internet (including My Cruises queries)
- Tel
- +44 (0) 1473 292200
- Fax
- +44 (0) 1473 292206
- E-mail address
- internet@fredolsen.co.uk *Please note that it may take up to 72 hours for you to receive an e-mail response, as e-mails to this address are passed on to the department who can best answer your query.
- Department
- Marine Personnel
- Postal address
-
Fred. Olsen House, White House Road,
Ipswich, Suffolk, IP1 5LL
- Department
- Marketing
- Tel
- +44 (0) 1473 292200
- Fax
- +44 (0) 1473 292206
- E-mail address
- marketing@fredolsen.co.uk
- Postal address
-
Fred. Olsen House, White House Road,
Ipswich, Suffolk, IP1 5LL
- Department
- Oceans
- Tel
- Gold Members: +44 (0) 1473 292454
- Oceans Priority Lines: +44 (0) 1473 746160
- Fax
- +44 (0) 473 292217
- E-mail address
- oceans@fredolsen.co.uk
- Postal address
-
Fred. Olsen House, White House Road,
Ipswich, Suffolk, IP1 5LL
- Department
- Office Based Jobs
- Tel
- +44 (0) 1473 292200
- E-mail address
- hr@fredolsen.co.uk
- Postal address
-
Beacon House, Landmark Business Park, White House Road, Ipswich, Suffolk, IP1 5PB
- Department
- Press & PR
- Tel
- Fred. Olsen: +44 (0) 1473 292390/292233
- Bugsgang & Associates: +44 (0) 1795 518200
- Fax
- Fred. Olsen: +44 (0) 1473 292206
- Bugsgang & Associates: +44 (0) 207 808 9832
- E-mail address
- jill.channing@bugsgang.co.uk
- Postal address
- Bugsgang & Associates, PO Box 283, Hampton, London, TW12 3WE
- Please contact Fred. Olsen in the first instance
- Department
- Sales (Travel Agents only)
- Tel
- +44 (0) 1473 746164
- Fax
- +44 (0) 1473 292206
- E-mail address
- cruise.sales@fredolsen.co.uk
- Department
- Shore Tours
- Tel
- +44 (0) 1473 746163
- Fax
- +44 (0) 1473 292437
- E-mail address
- shore.tours@fredolsen.co.uk
- Postal address
-
Fred. Olsen House, White House Road,
Ipswich, Suffolk, IP1 5LL
- Department
- Ship EMERGENCY Contact Email addresses:
- Balmoral - blcontact@fredolsen.co.uk
Braemar - bmcontact@fredolsen.co.uk
Black Watch - bwcontact@fredolsen.co.uk
Boudicca - bdcontact@fredolsen.co.uk
- Department
- Brochure/Video orders
- Tel
- To order a brochure or DVD by phone: 08705 772299
- Postal address
-
To order a brochure or DVD by post, please write to
Fred. Olsen Cruise Lines, PO Box 170, Orbital park,
Ashford, Kent, TN24 0ZX
