Contact one of our departments
Calls are charged at local rate.
Department 24hr Recorded Information Line Tel +44 (0) 1473 746 167
We recommend you call our 24hr information line the day prior to sailing to ensure there are no delays to check-in.
Department General Enquiries Tel +44 (0) 1473 292200 E-mail address email@example.com Head Office Postal Address Fred. Olsen House, White House Road, Ipswich, Suffolk, IP1 5LL Department Reservations Tel +44 (0) 1473 742 424 Opening hours 08.00 - 20.00 Monday to Friday
09.00 - 17.00 Saturday 10.00 - 16.00 Sunday
E-mail address firstname.lastname@example.org Department Guest Services Tel 0800 0355 145 Opening hours 08.30 - 18.00 Monday to Friday
09.00 - 17.00 Saturday
E-mail address email@example.com Department Shore Tours Tel +44 (0) 1473 746163 Opening hours 09:00 - 17:00 Monday to Friday E-mail address firstname.lastname@example.org Department Customer Relations E-mail address email@example.com Department International Sales Tel +44 (0) 1473 292200 E-mail address firstname.lastname@example.org Department Marketing Tel +44 (0) 1473 292200 E-mail address email@example.com Department Oceans Tel Oceans Priority Lines: +44 (0) 1473 746160 E-mail address firstname.lastname@example.org Department Office Based Jobs Tel +44 (0) 1473 243590 E-mail address email@example.com Job Listings www.careers.fredolsen.co.uk Department Marine Personnel, Shipside Jobs e-mail address firstname.lastname@example.org Department Press & Public Relations Tel +44 (0) 1473 292200/ 292233 Opening hours 09:00 - 17:00 Monday to Friday
Out-of-hours enquiries +44 (0) 7917 323238
E-mail address email@example.com Department Sales (Travel Agents only) Tel +44 (0) 1473 746164 E-mail address firstname.lastname@example.org
Contacting our ships
If you need to contact any of our ships directly please call: 0800 028 5089
Please note: You will need to provide payment card details to connect to the ship you are contacting. Upon successful connection to the ship, the satellite service provider will place a fully-refundable $50 pre-authorisation charge on your payment card. The refund of this charge will be processed automatically, so you don't have to claim it. The time it takes for your refund to your appear in your account depends on your bank, however they usually appear within 3 days.Read more
Make an online enquiry
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You can call us 7 days a week,
we'd love to hear from you.
Calls are charged at local rate
Our opening hours
Mon-Fri: 08:00 - 20:00 Sat: 09:00 - 17:00 Sun: 10:00 - 16:00