Ship Visit programme

10th August 2022 | Focus Story
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We understand how important it is for you, as a valued trade partner, to be able to step into the shoes of our guests and experience life on board.

Training forms a vital role in our ongoing commitment to our trade partners, and we are delighted to have recently appointed Michelle Tingley to the role of Brand Training Manager.

With this in mind, we would like to invite you to join us on board a choice of ship visits in 2022, where you can experience our smaller ships first hand and learn more about what makes us different with ‘The Olsen Way’, plus how we can help you be more successful in your own business.

We kindly ask you propose members of your team you feel will benefit most from this opportunity and be able to provide valuable feedback and information to not only your colleagues, but also your cruise customers.

 

When can I visit?

Bolette

Wednesday 21st September 2022 - Dover
Wednesday 12th October 2022 - Dover
Wednesday 26th October 2022 - Tilbury
Thursday 17th November 2022 - Tilbury

 

Balmoral

Saturday 10th December 2022 - Portsmouth

Borealis

Monday 5th September 2022 - Liverpool

What will the day look like?

0900 hrs
Welcome! Arrive at cruise terminal for visitor health screening and check-in. Please arrive no later than 0930hrs to allow us time for covid testing and health screening.
(Passports / photo ID required, plus proof of full vaccination)

1015 hrs
Board your ship, with your Fred. Olsen colleagues, to learn more about the purpose of the visit whilst enjoying fresh tea, coffee and delicious breakfast pastries.

1045 hrs
The Fred. Olsen team will accompany you on a full tour of the ship – areas such as main and specialty restaurants, bars and lounges, plus a range of different cabins – and you will have the pleasure of meeting some of our lovely on board team who will talk you through their roles, and answer any questions you might have.

1230 hrs
If the pastries weren't quite enough, you will then enjoy a three course lunch in one of our main dining venues.

1400 hrs
Join members of our Sales team in the Auditorium for a fun and interactive presentation where you will have time to ask any questions about the Fred. Olsen way of cruising. You might even get to enjoy a handmade chocolate or two!

1500hrs to 1530hrs
Sadly, all good things must come to an end; this is the time where you will need to say goodbye and leave the ship – but we really do hope to welcome you back at some point again in the future! (we have some great agent rates available, ask our Sales Support team for more details).

 

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Important health and safety requirements

Vaccinations: The safety and wellbeing of our guests and crew is always our utmost priority. We have been monitoring national and international scientific research closely and it’s become clear that those who are fully vaccinated are much less likely to spread Covid-19. As a result, all guests will be required to be fully vaccinated before boarding. This means both doses of your vaccine PLUS your booster are required for ship visits and you must have received your booster dose at least seven days before your visit takes place.

Lateral flow tests: We will kindly ask you to take a Covid-19 lateral flow test when you arrive at the port. You will be guided to a specific waiting area where a test kit will be provided to you, and your test result will be verified by our Fred. Olsen escorts. If your test result is positive, we will escort you out of dedicated waiting area and you will be unable to take part in the ship visit; we will do our best to get you onto the next available ship visit. This way you can be more confident that you are safe to board the vessel.
With this in mind, we recommend you continue testing if possible, leading up to the date of your ship visit.

How to apply

Apply for your place today by completing the form below. A maximum of four attendees per branch/agency is permitted per ship visit, please complete a seperate form for each attendee.
Once this form has been completed and your registration has been sucessful, you will receive an email confirming your place on the requested date. If your registration has not been successful, you will be waitlisted for a place - this will also be confirmed to you by email.
Please note, we're unable to hold any places until this form has been completed.

2022 Ship Visit programme

Your details

Car parking

DOVER

If you require car parking at Dover port, please provide us with your car details using the fields below. You will need to provide your car make, model and registration number no later than one week prior to the ship visit date so if you don't have this information to hand right now, simply email cruise.sales@fredolsen.co.uk with this information. A vehicle pass will also need to be printed and displayed when you arrive at the port. This will be provided to you in your confirmation email if your registration has been successful. You will be directed by port security to park in the Staff Car Park. This is on the right hand side as you are driving towards the vessel and it is sign posted.

 

LIVERPOOL

Parking is at the Crowne Plaza which is approximately 10 minute walk and costs approximately £12, however parking is limited. Alternative parking is available at the multi-storey car park next door to the Malmaison Hotel approximately 15 minute walk and costs approximately £15, follow directions to Malmaison. There are various pay and display car parks in Liverpool or alternatively the train station is about 20 minute walk to the port.

 

NEWCASTLE

Parking is available at the port and costs £12 per car. A ticket will be obtained at entry and the pay station is within the terminal building. Port security will direct you where to park.

 

PORTSMOUTH

We are currently working with our port logistics team regarding parking at Portsmouth, and we will provide you with further information as soon as we can.

 

ROSYTH

If you require car parking at Rosyth port, please provide us with your car details using the fields below. You will need to provide your car make, model and registration number no later than one week prior to the ship visit date so if you don't have this information to hand right now, simply email cruise.sales@fredolsen.co.uk with this information. Port security will direct you where to park.

 

SOUTHAMPTON

Complimentary car parking is available at Southampton port. You will be required to enter your car registration details upon arrival in the terminal building. Port security will direct you where to park.

 

TILBURY

We are currently working with our port logistics team regarding parking at Tilbury, and we will provide you with further information as soon as we can.

 

 

 

 

Terms and conditions

We kindly ask you agree to the below terms and conditions in order to secure your place. Cancellations made within one week prior to the ship visit will incur a £25pp charge. Any no shows on the day of the training will incur a £25pp charge. Name changes must be advised at least one week prior to the ship visit. The names supplied must be the same as on the guest's photo ID. Under no circumstances will unauthorised guests, not on the security list, be granted permission to board the ship. Agents attending are required to bring the photo ID that matches the details provided in advance on the day. Guests arriving on the day with no photo ID will not be granted permission to board the ship.

 

Vaccinations: The safety and wellbeing of our guests and crew is always our utmost priority. We have been monitoring national and international scientific research closely and it’s become clear that those who are fully vaccinated are much less likely to spread Covid-19. As a result, all guests will be required to be fully vaccinated before boarding. This means both doses of your vaccine PLUS your booster are required for ship visits and you must have received your booster dose at least seven days before your visit takes place.

Lateral flow tests:We will kindly ask you to take a Covid-19 lateral flow test when you arrive at the port. You will be guided to a specific waiting area where a test kit will be provided to you, and your test result will be verified by our Fred. Olsen excorts. If your test result is positive, we will escort you out of dedicated waiting area and you will be unable to take part in the ship visit; we will do our best to get you onto the next available ship visit. This way you can be more confident that you are safe to board the vessel.
With this in mind, we recommend you continue testing if possible, leading up to the date of your ship visit.

By submitting your registration you are agreeing to the above terms and conditions