Search frequently asked questions
Why is my booking not showing in the My Cruises area of your website?
In order to manage your booking online via the My Cruises section of the Fred. Olsen website you will need to sign up using details of the lead guest on your cruise booking. This will allow you to access your cruise information.
If you experience any difficulties with My Cruises please contact our Booking Systems Support team on 01473 292 277. The team will be happy to assist with your enquiry. Alternatively e-mail email@example.com and we will arrange for a member of the team to get in touch with you.
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