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Manage my booking

Why is my booking not showing in the My Cruises area of your website?
In order to manage your booking online via the My Cruises section of the Fred. Olsen website you will need to sign up using details of the lead guest on your cruise booking. This will allow you to access your cruise information.
How do I manage my booking online?
You can manage your cruise booking on the My Cruises section of the Fred. Olsen website.
Can I upgrade my cabin?
Room upgrades on board our vessels are subject to availability.
Where do I find my Guest Information Summary?
You'll find your Guest Information Summary in the 'My Cruises' section of our site. After completing all your booking details, we can then organise all your extras and send you your cruise tickets.
How do I book my Shore Tours?
Shore Tours for your river cruise will be available to book approximately fourteen weeks prior to departure. You will be notified by e-mail once they are available to view and book online. A booklet with destination and shore tour information will be available to you on board Brabant. 
If for any reason we need to cancel our cruise, what cancellation charges may apply?
You may cancel your cruise holiday, subject to notice to Fred. Olsen Cruise Lines in writing and payment of a cancellation fee in accordance with the following scale:
Are there any celebration or special packages that I can book?
If you're celebrating a wedding anniversary, retirement, birthday, or anything else during your time on board Brabant, our Celebration Packages are perfect for making your occasion extra special. 

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