These Terms and Conditions are in addition to Fred. Olsen Cruise Lines’ (FOCL) standard Terms and Conditions which are available here, and on request. Both must be read before booking. All offers may be withdrawn or amended at any time without prior notice, cannot be combined, are subject to availability and cannot be applied retrospectively. Cruise descriptions include optional, chargeable experiences that may be enjoyed independently and/or with optional Fred. Olsen Shore Tours. Shore Tours are subject to availability and service operation. Ocean Cruises: Some ports may be at anchor, intermediate days are at sea. River Cruises: Access to the river vessel may involve using steps over or through other vessels. Consequently, River Cruises are not suitable for guests who rely on wheelchairs or those with limited mobility who are unable to walk up and down boat steps. Please ask for guidance at the time of booking.
Freedom fare terms and conditions apply.
All Cruise Sale offers are applicable to new bookings only, made between 05/12/18 and 28/02/19 inclusive, for departures from January 2019 to March 2020. Offer excludes charters, exclusive sailings, Tour Operator holidays and selected sailings, including but not limited to, W1901, W1902, W2009, D1903, D1904, D1912, D1929, D2008, M1902, M1903, M1925, M2007, L1909, L2003, R1908 and R1923.
In addition to above:
FREE All Inclusive Drinks Upgrade & Tips Covered on Ocean cruises: offer applicable on selected sailings of five nights up to 42 nights. Free drinks upgrade package comprises of selected house beers, wines, spirits and soft drinks – for terms & conditions, click here. Tips are paid directly to the relevant staff on board; are non-refundable, non-transferable and cannot be exchanged for cash. Recommended amount for Tips is £5 per person per night (where paid). Not combinable with any other offer, including, but not
Free Cashback offer: Free Cashback on selected cruises as shown on this website. Cashback amount is per person, up to a maximum of two guests per room. Cashback is given on board as £ sterling, as on board account credit for use during the cruise. This is non-transferable. Unused on board spending credit can be claimed as cash on board at the end of the cruise only. No unused spend can be claimed after the end of the cruise – all claims must be made before disembarking the ship. Offer may be combined with Free All Inclusive Drinks Upgrade/Tips covered offer on cruises stated in Cashback offer.
Solo Cruising offer: Offer based on sole occupancy of specific grades of twin/double rooms, paying no single supplement on selected 2019 and 2020 sailings, as shown on this website (hyperlink). Solo offer is subject to availability and is capacity controlled.
FREE Dining Drinks Upgrade & Tips Covered on River cruises: offer applicable on selected 2019 sailings on Brabant, as shown on this web page. Free drinks package comprising of selected drinks with lunch and dinner: for terms & conditions, click here. Tips are paid directly to the relevant staff on board; are non-refundable, non-transferable and cannot be exchanged for cash. Offer not combinable with any other offer, including but not limited to Anchor Fares, (except Enjoyment Promise). Recommended amount for Tips is £8 per person per night (where paid).
3for2 offer: applicable on selected sailings on Ocean and/or Brabant River cruises. All three holidays must be booked in one transaction with the same lead name. The value of the lowest priced cruise will be divided into three with one third of this value deducted from each of the three bookings. Free cruise value will be calculated after any applicable deal or promotion has been applied. The standard deposit or full payment will be due at time of booking for each cruise, as dictated by the departure date, fare type, or duration. If lead guest name is changed, this must apply to all three bookings and standard Administration Fees will apply. 3for2 Offer is based on Freedom fares only, and applies to basic cruise fare only (and Fred. Olsen flights where applicable). Should the cost of any of the bookings made under this promotion change due to an amendment request from the guest, FOCL reserves the right to amend the value of the free cruise accordingly. Should any of the cruise bookings made under this promotion be cancelled or transferred by the guest, this offer and discounts will be withdrawn and the remaining cruise bookings will be re-priced at the fares applicable at the time of booking. We reserve the right to withdraw cruises from the promotion or make amendments at any time without prior notice. Standard cancellation charges apply to all three cruises based on the fare type that is booked for the relevant cruise. Offer not combinable with any other offer, including, but not limited to Anchor Fares, and with the exception of the Enjoyment Promise.
Enjoyment Promise: Terms & Conditions
The Enjoyment Promise excludes Party Nights and cruises for 4 or less nights. The promise only applies to Bookings made for departures more than 12 weeks ahead. The Enjoyment Promise only applies to Passengers who have contracted with FOCL. Should you wish to invoke the Enjoyment Promise, you will need to inform Guest Relations within 48 hours of the Vessel's departure from the original port of embarkation at the latest (24 hours for River Cruises). FOCL will arrange and pay for a flight and/or transport back to the UK. FOCL will refund the cruise cost only but will not refund other costs. E&OE.