These Terms and Conditions are in addition to Fred. Olsen Cruise Lines’ (FOCL) standard Terms and Conditions which are available here on our website, fredolsencruises.com and on request. Both must be read before booking. All offers may be withdrawn or amended at any time without prior notice, cannot be combined, are subject to availability and cannot be applied retrospectively. Cruise descriptions include optional, chargeable experiences that may be enjoyed independently and/or with optional Fred. Olsen Shore Tours. Shore Tours are subject to availability and service operation. We reserve the right to amend itineraries for operational reasons. Freedom Fare terms and conditions apply. River Cruises: Access to the river vessel may involve using steps over or through other vessels. Consequently, River Cruises are not suitable for guests who rely on wheelchairs or those with limited mobility who are unable to walk up and down boat steps. Please ask for guidance at the time of booking.
FREE Tour for every port day offer: only applicable on 2019 Brabant River cruises, for new bookings made from 16 May 2018 to 02 July 2018, inclusive. Offer cannot be applied retrospectively, is not combinable with any other offer, unless specified, and is subject to availability. One tour per port day included in offer – referred to as a tour package, with tour selection provided by FOCL. Guests booking on the Free Tour for every port day offer will be automatically booked on the tour package; guests cannot transfer to alternative tours outside of the tour package. If booking on more than one Brabant 2019 River cruise on a back-to-back basis, the tour package will not include a tour on the port day(s) designated for embarkation/disembarkation for individual cruise codes. No refund will be given if tours included in the tour package offer are not taken. Tours are subject to availability and service operation. Tours are non-transferrable and cannot be exchanged for cash. Offer excludes bookings made via Tour Operators.
Solo Cruising offer: Offer is applicable to new bookings made from 16 May to 02 July 2018, inclusive. Offer based on sole occupancy of specific grades of twin/double rooms, paying no single supplement, on selected 2019 Brabant fly-cruises as indicated. Solo offer is subject to availability and capacity controlled. Offer excludes bookings made via Tour Operators. Not combinable with any other offer.
Enjoyment Promise: Terms & Conditions The Enjoyment Promise excludes Party Nights and cruises for 4 or less nights. The promise only applies to Bookings made for departures more than 12 weeks ahead. The Enjoyment Promise only applies to Passengers who have contracted with FOCL and excludes cruises on vessels operated by FOCL but booked through third Party operators. Should you wish to invoke the Enjoyment Promise, you will need to inform Guest Relations within 48 hours of the Vessel's departure from the original port of embarkation at the latest (24 hours for River Cruises). FOCL will arrange and pay for a flight and/or transport back to the UK. FOCL will refund the cruise cost only but will not refund other costs. E&OE.
