Search frequently asked questions
I am sailing from Liverpool - will I arrive at the port as usual?
Check-in will be at Liverpool Echo Arena, so please don’t head straight to the cruise terminal.
We will send you more details on the check-in procedure in the weeks leading up to your cruise. This will include an allocated check-in time, so that we can ensure there is plenty of space for social distancing when you arrive. Please only arrive at the specified time, as you will not be able to wait in the terminal if you are early.
Don’t worry if you are running a little late for your window, we just ask that you don’t arrive early. As long as you arrive no later than 15.45 you will still be able to check-in if you are delayed on your journey.
The full address for the ACC Exhibition Centre is as follows:
ACC Exhibition Centre
If you have booked car parking with CPS, please go to the Echo Arena car park, rather than the cruise terminal car park.
On arrival at the Arena, you will be guided through the lateral flow testing and check-in, before handing your baggage over to a member of the team who will take it to your cabin for you.
From here, a shuttle bus service will take you to the cruise terminal, where you will check-in as normal.
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