Two Night Mini-Cruise to Liverpool

Excellent cruise company but like every one else trying to make a fast buck on the quite I do not like this practice as it gives a sourer taste if you catch my drift trips ashore way over priced nearly double

Cabin was comfortable and well serviced. Staff were friendly and efficient. Food was excellent and varied with a choice of restaurants.

Staff and crew friendly and attentive but service slow on occasion, maybe short staffed. Ship and cabin very clean but our ‘upgraded’ cabin very small (husband hit head on tv on several occasions). Maybe poorly appointed. Fish on two occasions dry and inedible. On wine package, our choice of Sauvignon Blanc ran out half way and we only had Chardonnay, which was not our choice. No information, ie talks on places to be visited. This was most disappointing as we visited places of great interest. This really was a trick missed.

Excellent service and good value for money. It was our first time with Fred Olsen and would not travel with any other cruise line again.

service generally good but noticed some staff were new and improvements were being made

The staff were superb and couldn't have been more helpful or caring. Embarkation was handled very smoothly including the Covid testing prior to boarding. the quality of the ship, the restaurants were all top notch. The range of activities on board gave a very broad choice and the theatre group performances were particularly outstanding. Our room was kept spick and span by our maid (Aura). We enjoy ballroom and sequence dancing and although there were multiple sessions it was hard to understand why the actual dance sessions were so time limited as there was not usually any following performance in the bar area concerned. Extending them to a minimum of an hour would be better and also the dance floor in the Ocean bar is an odd shape in that the floor is cut away near the stage to allow for more carpet but it really interrupts the flow of any progressive dance. We went on most of the excursions which were all very well organised and enjoyable. As a personal preference I would forgo the stop at Heimaey to allow 2 days at Reykjavik as it would have been good to have a day to explore there rather than the either/or choice of the Golden Circle tour or explore Reykjavik. Also in Orkney we did the Heart of Neolithic Orkney tour which having explored the Neolithic sites could have returned to the ship as the drive around some of the island wasn't of any particular interest and again took valuable time such that there wasn't really time to go into Kirkwall itself. We really enjoyed the whole package though and would not hesitate to recommend it to friends and family.

As usual we were very happy with everything. The Friendliness of all the crew and the quickness of the staff to put any problems right in very short time. One criticism this time though. We very much missed the usual Port Talks. It would have been nice to have learned more about our stops in Iceland.

The cruise was to its usual standard but we were very disappointed with the lack of information received prior to our departure. We only received our labels 24 hours before we boarded at Southampton and that was after many phone calls . We reported on board how annoying this was and they contacted the office immediately but received no reply. This is not the standard we have come to expect after cruising with the company many times.

Attentive and friendly. Lovely staff.

An excellent cruise. In particular three aspects helped make this a very special holiday. The staff were faultless, smiling and helpful and so good at their individual tasks. Spotless cabins, drink waiters at hand whenever required and superb restaurant waiters. The food was the best we have experienced on a cruise whether in the evening dining room or the specialty restaurants. The Bolette entertainment team were streets ahead of any other "home" cruise team we have ever seen. Their performances of The Greatest Showman on the opening night and their tributes to musical theatre on the final night were worthy of the West End. I understand this group are on contract which ends in a few months time - my advice to Mr Olsen is sign them up again pronto - it would be a huge mistake not to! Sadly there is always something you can criticize and on this cruise it was the cost of the tours which I found to be ridiculously expensive. Fred Olsen will be my first choice for our next cruise but I will be travelling to an area where I can explore independently, not so easy in Iceland and Orkneys. All in all a brilliant holiday and thanks to all who made it so.