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The new and improved Oceans membership club

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By Fred. Olsen Cruise Lines

Wednesday 3rd May 2017 was a momentous day for Fred. Olsen Cruise Lines as it was the launch day for the improved and enhanced Oceans Loyalty Club. The scheme now has a sleek and contemporary new look, as well as a host of exciting changes.

Two new membership tiers were introduced – Platinum and Diamond Elite – to give even more reward to the most regular guests and there’s a range of exclusive members-only offers for every level to enjoy too.

More levels: Even more for you to look forward to.
For every night you spend on board a Fred. Olsen vessel, you’ll be awarded one cruise point. This means after just one cruise with us, you’ll have enough points to join as a Bronze member – possibly even Silver, if your cruise is of 31 nights or more. 

Oceans levels and points

Once you’ve spent 101 nights with us, you’re granted Gold membership status, which was previously the top tier… until 3rd May. With two new levels, just added, the most loyal guests can now reach Platinum and Diamond Elite membership, with 251 or 501 points, respectively.

More rewards for every level.
We’ve teamed up with a number of quality brands, retailers and organisations to offer you a range of members-only offers. You could enjoy discounts on your rental at Europcar, sunglasses from Ray-Ban, your weekly shop from Sainsbury’s, or maybe all of them! You can save on attractions and days out across the country, from the London Dungeon or The Blackpool Tower to Thorpe Park. And it’s complemented by a choice of benefits from QHotels – making everything so much easier should you wish to make a night of it. It’s all now part of your membership.

The on-board and shoreside rewards increase as you reach higher levels of membership: Gold, Platinum and Diamond Elite members can take advantage of savings on pre-booked Shore Tours, personalised luggage tags and a greater On Board Spend discount. Platinum and Diamond Elite members have a priority dedicated phone line to the Reservations Department. Benefits exclusive to the Diamond Elite level include an anytime 5% discount on Freedom Fare bookings, a free load (bag) of laundry (for ocean cruises only) and a confirmed table number for evening dinner (arranged at the time of booking, for ocean cruises only).

Introduce a friend
When you get home from your cruise and tell your friends all about your unforgettable holiday, we’re sure they’ll want to discover the world with us too. Introducing your friends to Fred. Olsen couldn’t be easier, and for every friend you introduce we’ll reward you with an On Board Spend voucher – simply to say ‘thank you’. To register your friends, you can simply enter their details online at: https://www.fredolsencruises.com/oceans-club/introduce-a-friend

Once you have submitted the details, we’ll acknowledge this and issue you with a claim form. Simply fill in the form and return it to us as soon as possible, so we can issue you with your £25 On Board Spend voucher (£35 for Platinum members; £50 for Diamond Elite) to use on your next Fred. Olsen adventure.

And remember, there’s no limit to the amount of friends you can introduce, or the number of vouchers you can claim.

Lynda Phillips, our Oceans Executive has a few words to say:

"A Drop into Oceans.
At the risk of sounding like an advertisement for washing powder, I am delighted to report that we now have a new, improved Oceans club. We spent many hours considering all the ways we could improve the experience for repeating, loyal guests and have finally reached the end of our transformation. We’ve written a little about the change opposite, but if you’d like full details of the club, you can always visit fredolsencruises. com/oceans-club or contact me on 01473 746160.

The ‘members-only’ offers are an exciting new feature of the Oceans club. There are generous savings on a wide range of top quality products and activities – and they’re available to all Oceans members. You’ll find a taster on the facing page, though for full information on each offer, and how to claim, you can log in and visit your personal Oceans membership page within the ‘My Cruises’ section of our website (if you haven’t logged in before, it only takes a few minutes to register.) Over 5,000 members have visited the page since its launch – it has certainly proved very popular and I hope you’ve made some great savings too.

Alongside behind-the-scenes developments to the Oceans club, the past few months have seen an exciting addition to the Fred. Olsen cruise experience. By now, you will have received your copy of our new Europe River Cruising brochure, featuring the sleek Brabant. I am pleased to confirm that many of your Oceans benefits will also be available on your River Cruise holiday too, as well as you being able to accrue cruise points on these sailings. Take a look at the River Cruise benefits table overleaf for full details.

It has been very encouraging to receive so many positive comments about the new benefits, the Oceans postbag has certainly been overflowing! I, for one, have appreciated your patience as we work through all the correspondence received. You can rest assured normal service will be resumed shortly".


Lynda's Top Tips
There’s no limit to how many of the fantastic ‘members only’ offers you can take or how many times you use the same offer!

Don’t forget that ‘Introduce a Friend’ claims can now be made as soon as your friends make their first booking. There is no need to wait for them to complete their cruise.

Oceans Club Benefits table
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