Balmoral Facilities

We want to ensure that your cruise holiday runs as smooth as possible so you can truly relax and leave the ship stress free. Read below on how we can make your stay more comfortable.


One of the treats of being on board your cruise ship is to leave behind the routine chores. And of course, there is a comprehensive on board laundry service which your stewardess will be pleased to arrange for you. Full details and prices for this service can be found in your Welcome Pack waiting in your room.

However, we do appreciate that occasionally there may be items you wish to deal with yourself, and the self-service launderette is fully equipped with washing machines, tumble dryers and ironing facilities. A particularly useful facility for those guests enjoying a longer cruise holiday.

Medical Centre

Rest assured that on each of our cruise ships, we have a doctor and/or nurse on call. Our Medical Centre offers primary care, whenever you might need it.

We hope you won’t be in need of health care during your cruise holiday, but our medical staffs are there for you if you do.

Guest Services

Once on board Balmoral, you will find that the Guest Services Desk and our wonderful staff are on hand to advise and answer your queries 24 hours a day. With their breadth of knowledge, they are sure to be able to help make your cruise holiday as enjoyable as possible.

0800 0355 130

You can call us 7 days a week,
we'd love to hear from you.

Calls are charged at local rate

Our opening hours

Mon-Fri: 08:00 - 20:00 Sat: 09:00 - 17:00 Sun: 10:00 - 16:00

0800 0355 130
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Call us 7 days a week, we'd love to hear from you

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