Customer Care & Lost Property

Reception, Fred. Olsen CruisesIf you have any customer service issues or items of lost property whilst on your cruise, please speak to Reception in the first instance.

However, should you have any issues which cannot be dealt with on board your cruise ships, our Customer Relations Department will be able to deal with your queries on your return. In addition, any items of lost property which are not claimed on board, will be forwarded to our UK Head Office.

0800 0355 130

You can call us 7 days a week,
we'd love to hear from you.

Calls are charged at local rate

Our opening hours

Mon-Fri: 08:00 - 20:00 Sat: 09:00 - 17:00 Sun: 10:00 - 16:00

0800 0355 130
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Call us 7 days a week, we'd love to hear from you

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