Depending on the ports of call of your chosen cruise, you may require certain vaccinations. If a mandatory requirement you will be advised at time of booking and/or detailed on your confirmation invoice. However, due to ever-changing health regulations, we suggest that you contact your local GP approximately 12 weeks prior to departure for the most up-to-date information. Further information can be obtained from the Foreign and Commonwealth Office - www.fco.gov.uk. It’s also worth remembering that in some foreign countries general standards of hygiene, care and safety may differ from those in the UK. So, when visiting ashore, ‘common sense’ is the watchword, especially when choosing drinks or sampling the local cuisine.
We know that valuable items such as mobile phones, tablets and cameras are vital for capturing and sharing memories from your cruise, but unfortunately Fred. Olsen, our suppliers and agents can't accept liability for any lost or damaged valuables brought on board.
Guests are responsible for all of their own possessions, inlcuding items stored in room safes and lockable drawers and those left for carriage ashore at the end of your cruise. Therefore, we kindly request that you note the limit of liability that your travel insurer provides in the event of the loss or damage of your personal possessions during your cruise.
If you lose or damage any personal property during your cruise with us, please report it to Guest Services, where the appropriate Loss/Damage Form will be provided for you to complete. A copy of this form will be given to you in order to assist with any claim made to your travel insurance company.
Passport, visa and health requirements can change at any time. Once you have booked a cruise holiday with us, it is your own responsibility to ensure that you check with a professionally qualified source and comply with such requirements. UK passport holders will need visas for certain Fred. Olsen cruises and this will be advised to you at time of booking or when the requirement arises.
It is the responsibility of all non-British passport holders to ensure that they are in possession of a valid passport and where necessary entry visas or permits for their chosen cruise. If you are unsure as to whether you are required to obtain such documents you must contact the relevant Embassy or Consulate. Failure to comply with this request may result in refusal of carriage or the imposition of individual fines by the local immigration authorities.
Please note: When going ashore independently in certain ports of call (i.e. St Petersburg, Russia) it may be necessary for you to arrange a visitor’s visa. Please see your confirmation invoice for further details of how to do this. In St Petersburg, when participating in shore excursions arranged by Fred. Olsen Cruise Lines, all passport holders will be covered on a group visa.
Voltage On Board
All our cruise ships feature a 2 pin Continental style plug (220 volt-60 Hz).
*Shaver point only on Boudicca.
To ensure your electrical appliances are safe to use please check with Reception. Adapters can be hired on board or can be purchased at the on board shop. Travel irons are strictly prohibited.