Using your mobile phone at sea
All of our ships are now equipped with an advanced roaming network on board. This network will allow you to make as well as receive calls and texts on your mobile phone while you are at sea.
This service will be available for use when the ship is at sea and out of range of the normal land-based providers.
All charges will be conveniently billed to you by your service provider. For more information on pricing, please contact your mobile phone operator and ask about the international roaming rates.
How the Service Works
The service switches on and off automatically, detecting when the ship is in international waters and without coverage from a land-based provider.
Service Requirements
The majority of UK and international operators can access the mobile network on board your Fred. Olsen ship. However, not all prepaid phones are supported at this time.
Simply enable International Roaming by contacting your service provider before you leave for your holiday. Once on board the ship, switch on your phone and it will automatically register with the network.
To make a call just dial the number as you normally would when abroad, making sure to include the country code, omitting the leading zero from the area code, followed by the number.
Further Information
Please note that Fred. Olsen Cruise Lines does not have access to your service information or billing records.
The on-board mobile phone service is provided by Maritime Communications Partners AS.
Contact your provider for more information regarding pricing and any bill queries.
Important Information
Maritime Communications Partners AS and your mobile phone operator are not affiliates of Fred. Olsen Cruise Lines and are solely responsible for the services, charges and customer service support provided to you. The information given in this guide is for reference only and is subject to change.
All charges will be conveniently billed to you by your service provider. For more information on pricing, please contact your mobile phone operator and ask about the international roaming rates.
How the Service Works
The service switches on and off automatically, detecting when the ship is in international waters and without coverage from a land-based provider.
Service Requirements
The majority of UK and international operators can access the mobile network on board your Fred. Olsen ship. However, not all prepaid phones are supported at this time.
Simply enable International Roaming by contacting your service provider before you leave for your holiday. Once on board the ship, switch on your phone and it will automatically register with the network.
To make a call just dial the number as you normally would when abroad, making sure to include the country code, omitting the leading zero from the area code, followed by the number.
Further Information
Please note that Fred. Olsen Cruise Lines does not have access to your service information or billing records.
The on-board mobile phone service is provided by Maritime Communications Partners AS.
Contact your provider for more information regarding pricing and any bill queries.
Important Information
Maritime Communications Partners AS and your mobile phone operator are not affiliates of Fred. Olsen Cruise Lines and are solely responsible for the services, charges and customer service support provided to you. The information given in this guide is for reference only and is subject to change.
