Privacy & Cookies Policy
Fred. Olsen Cruise Lines recognises the importance of protecting your privacy. Please be assured that we follow a strict policy of not selling or trading any personal or sensitive information about our customers or prospective customers to any company, organisation or person outside of the Fred. Olsen Group or our associated companies.
1. PERSONAL DATA AND DATA PROTECTION
In order to facilitate the services available on this site we need to collect certain personal details ("the Data"). The Data is stored using appropriate safeguards to ensure security, integrity and privacy.
By entering your data in this site you will be deemed to have given us your permission to store the Data.
You are able to delete the Data from the site at any time by writing to us at:
Marketing Department
Fred. Olsen Cruise Lines
Fred. Olsen House
White House Road
Ipswich
Suffolk, IP1 5LL
Email: marketing@fredolsen.co.uk
Or call the marketing department on 01473 292200.
Personal details will be held by FOCL as data to enable FOCL to fulfil the contract to supply your cruise holiday. This may involve passing these details on to third parties. Personal details supplied to FOCL may also be used for marketing purposes. Marketing communications from FOCL will allow you the opportunity to opt out of further communications. FOCL will not disclose your personal details to third parties for marketing purposes without your express permission.
2. OPT-IN CLAUSE
From time to time Fred. Olsen Cruise Lines, Fred. Olsen Group or our associated companies may wish to keep you up-to-date with our products, services and developments. If you do want to receive these communications, you can opt-in by ensuring the appropriate checkbox is checked when providing us with your information.
3. TECHNICAL DATA
We may collect technical data about the type of Internet browser and computer operating system that you use. This information does not identify you as an individual and is used only for tracking of site use.
We might also place a "cookie" on your hard drive that will help us to identify you when you return to the site and allow us to tailor content to your personal preferences. If you do not wish to use "cookies" you may disable this option in your Internet browser settings. "cookies" can be removed from your computer.
4. COOKIES
Fred. Olsen Cruise Lines may set and access first-party Cookies on your computer. These Cookies are integral to the services provided by the Web Site to you. These Cookies, that may be placed on your computer, are detailed in Schedule 1 to this Policy.
You can choose to enable or disable Cookies in your web browser. By default, your browser will accept Cookies, however this can be altered. For further details please consult www.aboutcookies.org or the help menu in your browser. Please remember that disabling Cookies may prevent you from using the full range of Services available on the Web Site.
You may delete Cookies, however you may lose any information that enables you to access the Web Site more quickly.
The Web Site also uses the third-party Cookies detailed in Schedule 2 to this Policy for the purposes described therein. These Cookies are not integral to the services provided by the Web Site to you and may be blocked at your choosing via your internet browser’s privacy settings, should you choose. Please ensure that your internet browser is up-to-date and consult the help and guidance provided in your browser if you are unsure as to how to adjust your privacy settings.
Schedule 1: First-Party Cookies
|
Name of cookie |
Purpose |
|
ASP.NET_SessionId |
Once you have logged into a secure area of the website, this cookie is used to keep you logged in during your visit. |
|
ARPT |
(Arrowpoint cookie) – used to keep your connection to our site secure over the Internet. |
|
destinationselectedTabsIdx2 |
For remembering which tab the user selected it before leaving the page. |
|
pacselectedTabsIdx2 |
For remembering which tab the user selected it before leaving the page. |
|
sifrFetch |
Used to enable caching for Flash Replacement text (improves site performance). |
|
style |
Used for accessibility - passes the text size that was selected from page to page. |
|
Announcements Guids |
Ensures that ‘announcements’ which have been read by a site visitor are not displayed again next time they visit. |
|
MyCruiseCheckbox |
For remembering My Cruises remember me option. |
|
MyCruisePasswordCookie |
For remembering My Cruises login password. |
|
MyCruiseUsernameCookie |
For remembering My Cruises login username. |
|
TACUsernameCookie |
For remembering Travel Agent Centre login username. |
|
TACPasswordCookie |
For remembering Travel Agent Centre login password. |
|
TACCheckbox |
For remembering Travel Agent Centre remember me option. |
Schedule 2: Third-Party Cookies
|
Name of cookie |
Purpose |
|
Google Analytics cookies __utma __utmb __utmc __utmz |
Google Analytics give us information about visits to our website. This information does not contain any personal details and is completely anonymous. This information helps us greatly in knowing which areas of our website are most popular and where we need to make improvements. Google have a very strict privacy policy which means that neither Fred. Olsen Cruise Lines or Google are able to identify any of your personal details.
How to reject or delete this cookie http://www.google.com/intl/en/privacypolicy.html
|
|
PID |
Used by Twitter (from the share buttons that are embedded in some of our pages) |
|
Google Maps NID PREF |
These are used by Google to track how many people are using their Maps. |
|
Mediaplex svid |
Sales landing page tracking cookie |
Social network cookies
The Fred. Olsen Cruise Lines website has embedded buttons in various pages throughout the site to enable users of the site to share articles with their friends through social networks, such as FaceBook. These sites may set a cookie when you are also logged in to their service. Fred. Olsen Cruise Lines does not control these cookies and you should check the relevant social network websites for more information about them.
