Departments

Department24hr Information Line
Tel+44 (0) 1473 746167
We strongly recommend you call our 24hr information line the day prior to sailing to ensure there are no delays to check-in or sailing details. Please note this is a recorded message.

DepartmentReservations
Tel+44 (0) 1473 742424
Fax+44 (0) 1473 292410
E-mail addressinternet@fredolsen.co.uk
Postal addressFred. Olsen House, White House Road,
Ipswich, Suffolk, IP1 5LL
RepresentativeManager - Kim Wright
Opening hours

0800 - 2000 Monday to Friday
0900 - 1700 Saturday    1000-1600 Sunday
 


DepartmentAdministration
Tel+44 (0) 1473 292444
Fax+44 (0) 1473 292345
E-mail addressadmin.enquiries@fredolsen.co.uk
Postal addressFred. Olsen House, White House Road,
Ipswich, Suffolk, IP1 5LL

Department Customer Relations
Fax+44 (0) 1473 292217
E-mail addresscustomer.relations@fredolsen.co.uk
Postal addressFred. Olsen House, White House Road,
Ipswich, Suffolk, IP1 5LL

Department General Enquiries
Tel+44 (0) 1473 292200
Fax+44 (0) 1473 292201
E-mail addressinternet@fredolsen.co.uk
Postal addressFred. Olsen House, White House Road,
Ipswich, Suffolk, IP1 5LL

Department International Sales
Tel+44 (0) 1473 292244
+44 (0) 1473 292347
Fax+44 (0) 1473 292206
E-mail addressinternational.sales@fredolsen.co.uk
RepresentativeInternational Sales Manager - Kate Wooldridge
International Reservations Consultant  - Clair Farthing & Joanne Wincomb
 For a directory of our appointed trade representatives in selected countries outside the UK, please contact International Sales on the above email address

DepartmentInternet (including My Cruises queries)
Tel+44 (0) 1473 292200
Fax+44 (0) 1473 292206
E-mail addressinternet@fredolsen.co.uk
Postal addressFred. Olsen House, White House Road,
Ipswich, Suffolk, IP1 5LL
 *Please note that it may take up to 72 hours for you to receive an e-mail response, as e-mails to this address are passed on to the department who can best answer your query, as this inbox is manned Mon-Fri 0900-1700hrs.

DepartmentMarine Personnel
Postal addressFred. Olsen House, White House Road,
Ipswich, Suffolk, IP1 5LL

DepartmentMarketing
Tel+44 (0) 1473 292200
Fax+44 (0) 1473 292206
E-mail addressmarketing@fredolsen.co.uk
Postal addressFred. Olsen House, White House Road,
Ipswich, Suffolk, IP1 5LL

DepartmentOceans
TelGold Members: +44 (0) 1473 292454
Oceans Priority Lines: +44 (0) 1473 746160
Fax+44 (0) 1473 292217
E-mail addressoceans@fredolsen.co.uk
Postal addressFred. Olsen House, White House Road,
Ipswich, Suffolk, IP1 5LL

DepartmentOffice Based Jobs
Tel+44 (0) 1473 292200
E-mail addresshr@fredolsen.co.uk
Postal addressBeacon House, Landmark Business Park, White House Road, Ipswich, Suffolk, IP1 5PB

DepartmentPress & Public Relations
Tel+44 (0) 1473 292390/ 292233
Fax+44 (0) 1473 292206
Representative
Rachael Jackson - Public Relations Manager
Ruth Ryland - Public Relations Executive
E-mail addressrachael.jackson@fredolsen.co.uk or ruth.ryland@fredolsen.co.uk
Postal address

Fred. Olsen House, White House Road,
Ipswich, Suffolk, IP1 5LL

For any employment or recruitment enquiries, please visit www.fredolsen.co.uk


DepartmentSales (Travel Agents only)
Tel+44 (0) 1473 746164
Fax+44 (0) 1473 292206
E-mail addresscruise.sales@fredolsen.co.uk

DepartmentShore Tours
Tel+44 (0) 1473 292444
Fax+44 (0) 1473 292437
E-mail addressshore.tours@fredolsen.co.uk
Postal addressFred. Olsen House, White House Road,
Ipswich, Suffolk, IP1 5LL
Opening hours09:00 - 17:00 Monday to Friday

Contacting our ships
If you need to contact any of our ships then please call the below number:

Balmoral, Boudicca, Black Watch and Braemar phone number: 0800 028 5089


DepartmentBrochure/Video orders
TelTo order a brochure or DVD by phone: 08705 772299
Fax+44 (0) 1473 292437
Postal addressTo order a brochure or DVD by post, please write to Fred. Olsen Cruise Lines, PO Box 170, Orbital park, Ashford, Kent, TN24 0ZX

 

Christmas Party Nights

Join our cruise ship in London for a night of festive fun.

Christmas Party Nights

The Telegraph Cruise Show London

Visit us at the Telegraph Cruise Show London, free of charge.

Visit us at the Telegraph Cruise Show London, free of charge.
Find out more
0800 0355 130

You can call us 7 days a week,
we'd love to hear from you.

Calls are charged at local rate

Our opening hours

Mon-Fri: 08:00 - 20:00 Sat: 09:00 - 17:00 Sun: 10:00 - 16:00

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