Transfer Options

Ports Direct We want your holiday to get off to a great start with quick and easy embarkation. By taking away the hassle of travelling to the port, you can start enjoying your cruise holiday even earlier.

Ports Direct - UK Cruise Transfers

Ports Direct logoPorts Direct Limited are proud to offer Fred. Olsen guests a range of shared and private door to door transfer options to/from the main UK cruise ports and airports including transfers to/from any hotel pre/post the cruise.

Services can be booked online at www.portsdirect.co.uk or by calling Ports Direct on either 0843 0843 003 or 01268 747 317.

Nationwide transfers are carefully planned by Ports Direct in order to take the most direct route to and from the cruise port as possible. The company guarantees that all private services will be operated, however some shared service routes may be cancelled if passenger numbers are low at time of planning. In this instance a private service will be offered as a chargeable upgrade.  For full details of this nationwide service please click here.


Ports Direct – UK Cruise Transfers

Cruise transfer specialists Ports Direct are proud to offer Fred. Olsen guests nationwide door-to-door transfers to major cruise ports and airports within the UK – including to/from any hotel before and after your cruise. Cruise holiday guests can book either a shared door-to-door or private door-to-door service*. Services can be booked online at www.portsdirect.co.uk.

 Ports Direct Limited has an extensive fleet of high quality cruise transfer vehicles, including luxury cars, MPV's and executive minibuses, and they also operate VIP transfer services. All of Ports Direct's drivers are uniformed, will load and unload your luggage and meet you at the arrivals terminal when you return from your cruise so you can head home as soon as possible.

Vehicle sizes used by Ports Direct are dependant on the service option booked, or in the case of shared option, dependant on the number of passengers and cruise luggage booked to be taken to/from the cruise ship. This is carefully planned by Ports Direct and the cruise guest is sent a Travel Document detailing their full travel arrangements as planned and booked. Guests are provided with their driver details and an emergency contact number for the Ports Direct operations team. The emergency contact line is open 24 hours a day, seven days a week. 

Secure encrypted payment for Ports Direct transfers can be made by credit/debit card using the online booking facilities provided at www.portsdirect.co.uk or by telephone to Ports Direct on 0843 0843 003. Guests booking via the internet will be sent full confirmation by email and set-up with a unique login account to Ports Direct where they can view and manage their cruise transportation bookings.

*Shared service available to & from Southampton, Dover, Harwich, Tilbury, Liverpool, Newcastle and Greenock departure ports. Private door-to-door service is available to and from all UK cruise ports. 

SERVICE COVERAGE

The Ports Direct service is operated and supported nationwide, covering England, Wales and Scotland. Private services are available for transfers to and from all Fred. Olsen's UK departure ports; shared services are only available for transfers to and from selected ports. In addition, the services operated by Ports Direct cover all the main UK airports, train stations, and even pre/post cruise city tours.

BAGGAGE ALLOWANCE AND SUPPORT

Guests using the Ports Direct shared door to door service are requested to keep their cruise luggage to a sensible amount, so that it is fair to all guests using the service at the time. We suggest a maximum of one suitcase and one item of hand luggage per person booked. Additional luggage, including extra cases, walker frames, wheelchairs and lightweight collapsible scooters can be booked at the item rates shown on the Ports Direct website.

If part of your cruise package involves a flight, Ports Direct advises that guests must consider their airline carriers own baggage allowances. Drivers and chauffeurs operating the Ports Direct home pick-up services will assist directly with the guest's baggage, loading and offloading at the clients address and cruise ship terminal.

ROUTE AND ADDITIONAL PICK-UPS

Ports Direct routes are planned to be as direct to the destination as possible. Shared services will have a maximum of four additional pick-up stops on route to and from the port. Private transfer options are planned to go directly to and from the port. 

TERMINAL ARRIVAL & COURTESY STOPS

Ports Direct carefully plans its routes to allow arrival at the cruise terminal approximately three and a half hours prior to the cruise ship departure, ensuring guests arrive in plenty of time for check in. Short courtesy stops are planned for every two and a half hours on journeys port for the comfort of the guests.  Additional stops can be requested to the driver who will make provision provided the change to journey time does not cause a great delay arriving to the cruise terminal.

SERVICE ASSURANCE

Ports Direct works hard to ensure all private and shared services remain viable and operational. The company is a Business Services Network Partner with ABTA and operates a non-cancellation of service policy whereby it does not operate any of its cruise transport services to a minimum number of passenger’s criteria.

Click Here to view additional information

Eavesway Cruiselink

Eavesway Coaches Logo

With over 20 years’ experience catering to cruise passengers, Eavesway Cruiselink is the premier coach travel service for Fred. Olsen Cruise Lines sailings from Southampton, Dover and Newcastle. Eavesway serves specific routes with pick-up points across the UK taking you right outside the terminal. GPS tracking helps their specially trained drivers to avoid major traffic and get you to the port in good time. You’ll enjoy a generous luggage allowance and plenty of legroom with reclinable seating in their spacious and comfortable Cruiselink coaches.

Eavesway is trusted by thousands of passengers already, to take them to and from their cruise departure port every year because of their dedication to offering a safe and enjoyable journey to all passengers, with their modern and 100% disabled access-friendly fleet.

Eavesway Cruiselink Price Lock 2016

For more information, pricing or to book simply call Eavesway Cruiselink on 01942 727985 (Mon-Fri 9am-5pm, Sat 9am-1pm), or visit  www.eaveswaytravel.comAll fares shown are return fares, per person. Single way fares are available on request. Services available for cruises of five nights duration or more.

Fly-cruise transfers (Airport/Port/Airport)

If you are flying into a UK airport as part of a Fred. Olsen cruise, Eavesway also provide special one-way Cruiselink services for selected sailings that include flights arriving at/departing from London Heathrow, London Gatwick or Manchester Airports; saving you time and hassle. Call the Eavesway Reservations team on 01942 727985.

DISABLED ACCESS: Eavesway offer a luggage allowance of three pieces per person but each bag/case should weigh no more than 20kgs.

Exact departure points, which may not be central to the town or city indicated, and
times, will be confirmed at the time of booking.

It really could not be easier to connect with your cruise ship. For more Information, and to book, contact Eavesway Travel Ltd now on 01942 727985 selecting Option 1 or visit www.eaveswaytravel.com to book on line.

No other operator can offer a 100% accessible for disabled or mobility impaired guests. We can offer the choice of travel either remaining in your wheelchair, subject to certain weight and dimension restrictions, or transferring to a coach seat. Please ring our specialist reservations team on 01942 727985, option 1 to book your accessible travel or visit www.eaveswaytravel.com for more details.

Eavesway Coaches FOCL

 

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